However, this study shows that quality was excessive while the test was in pressure and remained excessive after the take a look at ended. To study whether D.C.’s tour guide examination improved high quality, this report depends on TripAdvisor client scores of D.C. tour corporations from earlier than and after July 2014, when the D.C. Department of Consumer and Regulatory Affairs ended the take a look at.
Feedback is essential, particularly if you end up simply starting as an area tour information. It will assist you to improve and grow your business. Don’t be afraid to ask your guests if they loved the tour. They will be sincere about it, and most of the time their suggestions will allow you to understand what you need to change.
These alternate options, shopper review websites and strange business incentives, have been already at work within the D.C. tour market earlier than the examination’s demise, and so they remain at work now. They kept tour high quality excessive when the check was in place and are still doing so without it, even as new guides are free to enter the market. These results give one more reason to celebrate Tonia and Bill’s victory over the District of Columbia’s tour guide test—and have implications that attain far past the tour guide business.
Professionalism helps audiences see the tour information as a credible and dependable source. Being professional includes important attributes similar to being honest, nicely groomed, punctual, attentive and courteous.
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